Ease of Use

How do we deliver? It is a most common question asked to us by our customers. We provide a Multichannel Access Mechanism. Pick one of the methods most suitable for your business needs.

01

Onsite

An implant client facility ensures the fulfillment of employees and customers requests. Our concierge support staff is well reinforced by the back office team and ground staff to coordinate different activities. Additional support is provided through a Relationship Manager, who supervises different activities like individual request fulfillment and overall coordination between different activities of the customers.

02

Online

Clients can access our subscription-based web portal and use a wide range of services and avail benefits available online. We also provide assistance through mobile-friendly apps. www.primeraonline.com is our proprietary technology platform, which is available exclusively for the customers and employees.

03

Chat

Chat with our support staff online and take recommendations on different services and products.

04

Email

Drop in a mail and we shall connect with you to take your tasks ahead.

05

Call us

We are available on call. Just reach out to any support staff and place your order. Just sit back and relax! Consider your tasks done.

06

Meet our concierges

We recruit some of the highly trained, hospitality background candidates who come with the real life concierge experience and are passionate to meet and serve people and deliver beyond their expectations. Our Concierges comes with the expertise and experience and possesses strong zeal towards customer service and satisfaction.

Get in touch

The future is not known, it belongs to those who create it, we at Primera does that every day. We are constantly adding new features, services, events, and products to enhance the user experiences, integrate new technology and help our clients create a place for the future.

Pune

+91 788 8000 951

support@primeraindia.com

301 , Vasundhara Plaza, New D.P Road, Vishal Nagar, Pimple Milakh, Pune – 411027