Our Solution
We are leading Employee and Customer Loyalty solution provider. Employees and Customers are the two most valuable treasures for any organization. At Primera, our main goal is to contribute to our customer’s lives by servicing them around the clock, all through the year and help them improve. Our services provide an image elevation to your brand.
We come with the required expertise and experience that can convert a routine transaction into a memorable experience. This is possible only through a professionally well managed personal assistance service, which is ideally suitable to meet lifestyle and business needs of clients and employees. We facilitate them using our ‘Multichannel Platform’ comprising of Onsite Concierges, Mobile Applications, Self Help Wen Portal and our 24×7 Contact Center.
WHAT? WHEN? WHY? These everyday essentials are all answered by our concierge staff who are selectively recruited, professionally trained and basically pleasant people.
We use concierge as a tool and build engagement programs that are tailor made and considering the ethos of your organization which plugs in well with your budgets. Consider you job done as long as it is legal and ethical and we add our flavor of personalization to it!
We provide a technology tool for you, which keeps you updated at all points and makes your work hassle-free, effortless and joyful for the first time and every time! It’s a Promise We Make! The real challenge today is to position your brand with the customers and enhance their loyalty and thus, bend them to spend for your product or services. We achieve this by delivering lifestyle service beyond customer expectations and converting every transaction into an experience for them. All this is 100% personalized by your brand name.
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The future is not known, it belongs to those who create it, we at Primera does that every day. We are constantly adding new features, services, events, and products to enhance the user experiences, integrate new technology and help our clients create a place for the future.
Pune